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Fidelity Bank marks 20 years with hospital solar pledge and electric car promotion

The lender used its anniversary launch to promise solar power for hospitals and to open a customer prize draw running to April 2027.

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Fidelity Bank Ghana has begun a year of celebrations for its 20th anniversary at an event in Accra. Its leaders announced a solar power programme for hospitals and a customer promotion run with the National Lottery Authority, and they looked back at how the bank grew from a small discount house.

What we know

  • Fidelity opened its anniversary programme with a launch event at Labadi Beach Hotel, themed "Twenty Years of Audacious Steps". Guests included the founder, shareholders, board members, staff and traditional leaders such as the Osu Mantse.
  • Fidelity started in 1998 as a discount house with US$1 million in capital. Reports from the launch say it moved to universal banking in 2006, eight years after it opened.
  • Founder Edward Effah said the original ambition was a world-class Ghanaian bank that would help individuals, businesses and the wider economy. He said that ambition has guided its work in inclusion, small-business support and large project finance.
  • Managing Director Julian Opuni said the bank's two decades were built on calculated risks, new markets, and investment in staff and innovation. He said about 2.2 million people now bank with Fidelity through its inclusion drive, and Graphic Online quoted him as saying more than two million Ghanaians are customers.
  • Fidelity announced that it will fit solar power in 20 hospitals serving communities around Ghana as part of its anniversary. Board chairman and co-founder Jim Baiden said the aim is dependable electricity for healthcare.
  • The bank also plans an initiative called Impact at Twenty, in which staff teams will carry out 20 community projects on health, climate action and the areas where employees live and work, with 2,000-plus volunteer hours and a reach of over 20,000 beneficiaries targeted.
  • The Fidelity Jubilee Drive Promo, Double Double Edition, is open between 1 October 2026 and the end of March 2027. Prizes are GH₵340,000 in cash plus eight electric vehicles. Monthly draws lead to a Grand Draw in April 2027, and the National Lottery Authority will run the draws on its Caritas platform.
  • Customers earn entries by keeping multiples of GH₵1,000 in their accounts, and balances of GH₵2,000 or more earn double entries. Electric cars are a first among the bank's customer promotions.

What's disputed / unconfirmed

  • Only Graphic Online carried Mr Effah's remark that Fidelity recorded a loss in 2022, its first since it was founded, while remaining adequately capitalised. Other reports did not mention it.
  • Graphic Online alone reported Mr Effah's account of later milestones: a 2008 joint venture that turned 125 offices into branches, and the 2014 merger with ProCredit. Its report also has him saying the first server was his personal computer.
  • Graphic Online alone reported Mr Baiden's statement that the bank has put more than GH₵15 million into communities over five years, reaching over 75,000 people, and that its giving has moved from one-off donations to longer projects. It also quoted him on early spending of about GH₵100,000 a year.

Why it matters for Ghana

Unreliable power is a persistent problem for clinics in many districts, so solar systems at 20 hospitals could keep equipment and services running when the grid fails. For savers with Fidelity accounts, the promotion offers a chance at prizes tied to the size of their balances. The anniversary also gives account holders and small businesses a look at how a major lender describes its own record.

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